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General News

22 May, 2024

Locals to be aware of nbn outages

UPGRADE works on towers in Timboon South and Simpson might be interfering with nbn access.

By wd-news

The work currently underway to enable the upgrades includes nbn introducing new technology and replacing some hardware on the fixed wireless towers.

The tower upgrades will mean some planned outages which may impact homes and businesses and their ability to use their nbn service while the work is underway.

Nbn will take all reasonable efforts to minimise service interruptions; however, there are occasions where towers will need to be taken offline.

The tower works will not impact nbn fixed line or nbn Sky Muster satellite services.

Impacted homes and businesses may have been notified of these planned outages via their retail service provider.

Head of nbn Local Victoria Emily Peel said there is increasing demand for faster internet from homes and business across Australia.

“We are continuing to invest in the nbn network to stay ahead of demand,” she said.

“We are excited to have begun work upgrading the nbn Fixed Wireless network in the region, which will be a game changer for up to a million households and businesses across Australia.

“These tower works are critical to the delivery of our program but will mean some planned outages that may affect homes and businesses and their ability to use their nbn service while the work is underway.”

Ms Peel said after the tower works are completed, nbn expect the faster download speeds during the busy period will become available across the nbn Fixed Wireless network.

“We apologise for the inconvenience and appreciate the community’s patience while the work is under way,” she said.

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